Privacy Policy

Effective Date: 21-07-2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2.1 Information We Collect

• Personal Data: Name, email address, mobile number, shipping/billing address.
• Payment Data: Credit/debit card information (processed securely via third-party gateways).
• Technical Data: IP address, browser type, device information, cookies.

2.2 How We Use Your Data

• To process your orders and deliver products.
• To communicate order status and provide customer support.
• To send promotional messages (only with your consent).
• To improve our website, user experience, and security.

2.3 Data Protection Measures

• We use secure socket layer (SSL) encryption for all data transactions.
• Your payment information is never stored on our servers; it is processed by PCI-DSS-compliant payment gateways.

2.4 Sharing Your Data

We may share your data with:

• Delivery partners (for shipping orders).
• Payment processors (for processing payments).
• Marketing tools (only if you opt in).

We do not sell or rent your personal data to any third party.

2.5 Your Rights

• Right to access and update your data.
• Right to request deletion of your account/data.
• Right to opt-out of marketing communications.

To exercise these rights, contact us at: support@threadrootstory.com